Tourism Quality Approach

In order to always receive you better and improve the quality of tourism services in France, the State has created the Qualité Tourisme™ brand.

The Quality Tourism™ brand is the only state brand awarded to tourism professionals for the quality of their hospitality and services.

To obtain the brand, the provider must successfully follow a quality approach that meets the requirements essential to your satisfaction. As a guarantee of trust, the services are regularly subject to unannounced and independent control. This recognition allows you to choose with confidence in tourist establishments that offer quality services.

Because it is aimed at the entire tourist reception chain, Qualité Tourisme™ accompanies you throughout your stay: accommodation, catering, places of visit, sports and leisure activities, tourist offices... You can plan your holidays in complete serenity.

Whether it is recognized or unusual destinations, large groups with international renown or small independent establishments, all partner with Qualité Tourisme™ to reserve you a welcome of excellence: nearly 5,500 establishments are thus labeled Qualité Tourisme™ in France.

Tourism Quality Satisfaction™

Nearly 5,500 establishments are holders of the Qualité Tourisme™ brand. In order to always guarantee you a welcome and quality services, this device is regularly the subject of a national survey to measure its effectiveness, assess its impacts and identify areas for improvement.

For you, the state and tourism professionals are committed to:

- A warm welcome
- Attentive staff
- Knowledge of foreign languages
- Personalized
services - Clear and accurate information
- Cleanliness and comfort assured ;
- Discovery of a destination
- Your opinion taken into account

Quality Tourism™: more than 5,500 establishments in France that reserve you a welcome and services of excellence.

For more information: The Tourism Quality™ website: https://www.qualite-tourisme.gouv.fr/fr